The Past, Present, and Future of the Payment System as Trusted Broker and the Implications for Banking

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Cover Image for the Book Innovative Technology at the Interface of Finance and Operations

Extract from The Past, Present, and Future of the Payment System as Trusted Broker and the Implications for Banking in the Book Innovative Technology at the Interface of Finance and Operations (Springer)

The nature of payment systems is changing. In recent times, traditional financial institutions have provided the majority of payment services. Over the centuries, incumbent banks developed a reputation to act as trusted brokers. This is their main advantage today, yet we consider several scenarios for the future of payments, all of which entail a new basis of competition and a new locus of trust. While trust will be just as important in the future as in the past, the meaning of trust is changing fast. In a world of instant payments, universal connectivity between payment networks, and perhaps even central-bank accounts for ordinary citizens to keep their digital funds, the role of banks could be quite different than it has been for the last centuries.

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