Predictions for Business & Society in 2019

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Extract from Aspen Institute Business & Society Network

1. Artificial intelligence will quietly make its mark in the workplace.

The most intriguing moves in artificial intelligence will be the least visible to the consumer. It won’t be the Alexas and Google Assistants built into the TV and toaster, but the use of intelligent augmentation to drive greater productivity in industrial processes. In 2018, the American Medical Association formally recognized augmented intelligence’s ability to assist doctors in improving health care diagnoses. In 2019, augmented intelligence systems will become more transparent. They will quietly boost productivity in the background of financial services, transportation logistics, and other critical industries by calculating likely outcomes so that better informed human teams will make better decisions. – Joseph Byrum, Chief Data Scientist, Principal Financial Group

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